Trimble Ag Software Support

Making sure you are happy with your Trimble Ag Software support is our #1 goal.  If you need help with your software, check out our free documentation and video tutorials.  If you still have questions or concerns, please call or email us!

Direct Support

Click on the “?” in Trimble Ag Software to log your support request.

Or email us:


Offices and Support Hours

North America
Monday – Friday: 6:00am – 6:00pm (MT)
Saturday: 6:00am – 10:00am (MT)

Monday – Friday: 6:00am – 5:00pm (GMT)

Monday – Friday: 9:00am – 5:00pm (AEST)

New Zealand
Monday – Friday: 8:30am – 5:30pm (NZT)

Monday – Friday: 8:00am – 17:00pm (BRT)

Latin America
Monday – Friday: 8:00am – 17:00pm (BRT)

Each region offers phone support based on office hours.

Software Downloads

Installs of Trimble’s desktop and mobile software are only available to those who are subscribed to the annual maintenance plan. Be sure to check out the video on activating your account and our desktop installation PDF before installing your software.

Full Install of Desktop v2018.03
(includes Farmer Basic, Advanced Accounting add-on and WM-Subsurface add-on)

Service Pack of Desktop  v2018.03
(assumes you have an older version within the same year)

Full Install of Farm Works Mobile v2016.01

Prior Versions
(includes desktop and mobile)

Farm Works Mobile Online Registration

How-To Central

Search or browse step-by-step guides and quick-start videos to find help fast.

We’re under construction, working as quickly as possible to combine all three legacy software guides. New content is being added regularly.

Find answers now.

Online Documentation

We are constantly expanding and changing our documentation. To view the latest information, click one of the sections below for step-by-step instructions.

Farmer Basic Desktop User Guide (includes advanced accounting add-on)
WM-Subsurface Desktop User Guide
Farm Works Mobile User Guide
Trimble Ag Software – Data Compatibility Table

FAQ – Trimble Ag Software
FAQ – Irrigate-IQ

Fleet Management User Guide
FAQ – FarmStream Fleet
FarmStream Comparison Matrix
FarmStream Setup Guide
FarmStream Cable Guide


Ready to learn more? Sit back and watch while we walk you through demonstrations of our software solution. This area includes Trimble legacy platform videos, which we are in the process of updating.

Demo Videos

Desktop (Farm Basic) Training Videos

Online & Mobile App (Farmer Pro) Training Videos

Farm Works Mobile Training Videos